The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Refunds or exchanges will not be issued on personalised items, e.g. where names or initials are used. It is the responsibility of the buyer to ensure colour selections are correct as these will not be checked.